- We never claim that we know everything because we have done such things before. We understand that every project involves new challenges that always result in changes in expectations and plans. No matter how experienced we are on a particular project / platform, we always go extra mile to learn on the job.
- Your specific business context is critically important to us. We always provide resources for your projects with people that have relevant experiences.
- We put time and efforts to know the users of your new system so that when the new system is built, the ownership could be handed over to the users easily and effectively.
- Many times we find that there is a wide gap between what our customers want and what they actually need. We always listen to our customers' ideas and interests. We carefully and methodically examine our customers' assumptions and requirements and if required we might challenge them in order to help our customers gain insights. Our motto is simple, " work with the customers to the fullest extend and build what they need to meet their business objectives".
- We always provide a set of questionnaires to potential customers in order to help them prepare a due diligence document for competing vendors.
- We always arrange teleconferences, in-person meetings ( if required), web meetings etc. with the customers and our engineers so that customers have ample opportunities to evaluate the quality of our people.
- We have well-defined project management methodology (conforms to SEI Level 4) and excellent quality plan.
- We understand that the balanced and unbiased opinion regarding relevant and emerging technologies is critically important to the success of your proposed project. We always educate our customers (often learn from them too) on the relevant platforms and work with them to achieve the desired goals. Our technically sophisticated engineers are well trained to communicate effectively not only with the IT personnel but also with the nontechnical staff, business managers and end users of your organizations.